FAQs

Expert Advice For Crystal Clear Water

What Is The Difference Between Water Softening And Water Filtration?

Water softening and water filtration serve different purposes. A water softener removes hardness minerals that cause scale buildup, dry skin and appliance damage. A filtration system targets contaminants such as chlorine, sediment, or other impurities that may affect taste, odor, or water quality.

Many homes benefit from a combination of both systems, depending on their water conditions.

Why Do I Need A Water Filtration System?

Many homeowners choose water filtration to improve taste, reduce odors and address potential contaminants that may be present in their water supply. Depending on your water source and local conditions, filtration can help remove chlorine, sediment and other impurities that affect water quality.

The best way to know what your home needs is with a professional water test. Our team can evaluate your water and recommend a filtration solution tailored to your home and concerns.

Why Do I Need A Water Softener?

Hard water is very common in the Lehigh Valley, and many homeowners don’t realize they have it until problems start to show. Signs of hard water can include white mineral buildup on fixtures and appliances, spots on dishes, stiff laundry, dry skin or hair and appliances wearing out faster than they should.

The most accurate way to know for sure is with a water test. Our team can test your water, explain the results, and recommend the right solution if needed. If you’re unsure about your water quality, we’re always happy to help.

How Does A Water Softener Work?

A water softener works through a process called ion exchange. Inside the system are two main components: a mineral tank and a brine (salt) tank. As hard water flows through the mineral tank, hardness minerals like calcium and magnesium are removed and replaced with sodium, leaving you with softened water throughout your home.

The brine tank uses salt to clean and recharge the system so it can continue working efficiently. The primary maintenance required is simply keeping the brine tank filled with salt. We also offer maintenance plans to handle refills and routine service for you, so your system runs at peak performance without the hassle.

Do No Salt Water Softeners Work?

No-salt systems do not actually remove hardness minerals from your water. While some products may help reduce scale buildup, they do not soften water in the true sense.

The only proven method to fully remove the minerals that cause hard water is the ion exchange process used in traditional water softeners. In the Lehigh Valley, a metered, on-demand water softener is typically the most effective and efficient solution. Our team can install the right system for your home and keep it operating reliably for years to come.

What Type Of Salt Do I Use For My Water Softener?

Our water softeners are designed to use solar salt crystals, which are widely available at most local hardware and home improvement stores.

For added convenience, you can enroll in one of our maintenance plans. We’ll deliver salt and inspect your system up to three times per year, depending on your service level, to ensure everything continues to run smoothly. You’re also welcome to stop by our showroom anytime to purchase the recommended salt directly from us.

What Maintenance Is Required?

Water softeners require minimal maintenance, with the main task being keeping the system supplied with salt so it continues to operate effectively. Regular checkups can also ensure everything is working properly and extend the life of your equipment.

We offer maintenance plans with different service levels based on your household’s water usage. These plans can include salt delivery, system inspections, and routine service visits, helping keep your water soft and your system running reliably for years to come.